Customer feedback form & questionnaire results


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To assist us in our pursuit of excellence, we ask all candidates to fill out a short questionnaire at the end of each training course. This allows us to receive instant feedback on how effective our training is and means we can weed out teething problems immediately, thus ensuring your personnel receive only the best training - guaranteed! Please take a look at our real-time results below:-

question 1 Did the course meet its stated aims and objectives?
1)
Not met
3
2)
Met
9
3)
Met well
31
4)
Met very well
107
question 2 Was the course relevant to your current/potential future job?
1)
Not relevant
4
2)
Slightly relevant
6
3)
Relevant
38
4)
Very Relevant
97
question 3 Range of information covered
1)
Very good
96
2)
Good
29
3)
Average
2
4)
Poor
0
question 4 Quality of training manuals (workbook and hand outs)
1)
Very good
89
2)
Good
34
3)
Average
1
4)
Poor
0
question 5 Individual attention
1)
Very good
103
2)
Good
30
3)
Average
0
4)
Poor
1
question 6 Group activities
1)
Very good
104
2)
Good
24
3)
Average
2
4)
Poor
0
question 7 Structure and pace of course
1)
Very good
96
2)
Good
33
3)
Average
3
4)
Poor
0
question 8 Training and environment
1)
Very good
99
2)
Good
31
3)
Average
6
4)
Poor
0
question 9 Instructors ability to create and maintain interest
1)
Very good
110
2)
Good
21
3)
Average
2
4)
Poor
0
question 10 Instructors knowledge of subject
1)
Very good
117
2)
Good
19
3)
Average
1
4)
Poor
0
question 11 Instructors delivery style
1)
Very good
111
2)
Good
24
3)
Average
2
4)
Poor
0
question 12 Your overall impression on the course (based on the previous points)
1)
Very good
110
2)
Good
25
3)
Average
0
4)
Poor
0
question 13 The course content was:
1)
Too Advanced
3
2)
About right
120
3)
Too easy
1
question 14 The training method was:
1)
Too formal
3
2)
About right
119
3)
Too informal
0
question 15 The course length was:
1)
Too long
4
2)
About right
121
3)
Too short
3
question 16 Relative to personal objectives, this course has been:
1)
Excellent
90
2)
Very good
41
3)
Good
13
4)
Average
2
5)
Poor
0
 
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